Privacy Policy

At Ricmer Integrated Services UK, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company details, and other contact information when you fill out forms or contact us.

• Technical Information: IP address, browser type, device information, and website usage data collected via cookies.

• Service Information: Details you provide when engaging with our IT services, including support tickets and project requirements.

2. How We Use Your Information

We use your data to:

• Provide and manage our IT services.

• Respond to inquiries and support requests.

• Improve our website, services, and user experience.

• Send updates, newsletters, and promotional materials (with your consent).

• Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Trusted third-party service providers assisting in service delivery.

• Legal authorities if required by law.

• Business partners when necessary to fulfil your requests.

4. Data Security

We implement appropriate security measures — including encryption, firewalls, and access controls — to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

5. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your information.

• Request deletion of your personal data.

• Restrict or object to data processing.

• Withdraw consent to marketing communications at any time.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📍 Address: 16b Kent Road, Gravesend, DA11 0SY, Kent, United Kingdom
📧 Email: enquiry@ricmerintegratedservices.com
📞 Phone: +44 7360 057730